When it comes to business cybersecurity and related solutions used to protect your company, one of the primary goals is preventing data breaches and data loss. Phishing, ransomware and other hacking methods are often undertaken in an effort to breach and steal important areas of data, and this can have multiple negative impacts on your […]

In a number of fields that involve the outsourcing of outside vendors, including IT and tech support areas, the use of what's known as an SLA, or service-level agreement, is common. An SLA lays out all the expectations of the vendor, including any metrics that will define their performance, plus what will happen if these […]