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How to Find an IT Managed Service Provider

Regardless of your organization’s size, your network infrastructure is essential for your business’s success. With the help of a reputable managed service provider, you can keep your business technology in the best shape and meet your goals without any interruptions.

Read this guide to learn:

  • The role of a managed service provider
  • How companies benefit from their services
  • Qualities to look for in one

What Is a Managed Service Provider?

A managed service provider (MSP) is a third-party vendor that provides customized information technology solutions to businesses. MSPs offer many IT services to large and small businesses alike, including network security and monitoring, help desk support, IT consulting, employee training, and more.

These service companies are designed to simplify the technical needs companies have and alleviate the financial burden of internally hiring a service professional. This way, businesses who complete a service level agreement form with the provider can benefit from cost-effective tech solutions that elevate their brand.

The Benefits of a Managed Service Provider

With an MSP, your company can benefit in various ways. As previously mentioned, one of the main draws is the saved revenue companies get when they can streamline all of their IT needs to one vendor. Instead of shelling out hundreds of thousands of dollars buying software or training new employees, your business can get all the regular service offerings from a technology partner for a fraction of the cost.

The financial benefits, however, are only a small portion of the perks business owners get with an MSP. You’re also entitled to:

  • Remote and On-Site Assistance – When your network encounters issues, your provider’s qualified specialists can provide immediate technical support as you see fit.
  • Proactive Maintenance – An MSP can grant routine preventative maintenance to ensure your systems run optimally.
  • 24/7 Monitoring – Your network shouldn’t be left vulnerable when the work day ends. Most MSPs offer 24/7 monitoring that stays on top of any threats or exploits in your IT infrastructure.
  • Efficient Security Solutions – Take advantage of security solutions like firewalls, malware protection, and antivirus software that protect your greatest assets.
  • Customized Services – No business is created the same, and the quality of service may differ across companies. A managed service provider will consider your business’s unique characteristics and work with you to deliver relevant solutions.


We’ve only covered a few benefits MSPs offer. Learn how to provide the basics and more with our managed services in Utah.
View Our Managed Services

Steps to Selecting a Managed Service Provider

When selecting a managed service provider, several vital steps must be taken to ensure you get the best provider for your business.

1. Identify Your Needs

Before selecting an MSP, you should account for what you expect the provider to do for your business. Consider the kind of services your business needs and how often you need support. Also, think about where your business lacks up-to-date technology and may be open to vulnerabilities.

2. Research and Evaluate MSPs in Your Area

After identifying your needs, it’s time to start researching potential MSPs. For example, if you’re a part of the many companies in Utah, start searching terms like “managed service providers in Utah” to get specialized results for the top providers in your area. From there, you can observe which qualities best fit your business.

Qualities to Look for in a Managed Service Provider

First and foremost, you want to look for a reliable MSP with a proven track record of success. The MSP should also be up-to-date on the latest technologies and have experience managing IT projects in your industry.

Additionally, you should ensure that the MSP provides comprehensive services that ensure maximum efficiency. Finally, the cost is always an important factor, so make sure that the provider offers competitive rates and a cost-effective solution for your business.

3. Ask Questions

Don’t hesitate to ask questions that’ll give you a better idea of what the provider can do for your business. Ask about their experience in your industry, their customer service policies, and their security measures. Question how they can help you manage your day-to-day operations and align their services with your goals.

Compare Providers

Once you’ve identified several potential MSPs, compare them to each other to determine which one provides the services you need at a price you can afford.

Let Onward Technology Handle All Your IT Services in Utah

Onward Technology is the perfect managed service provider for businesses of all sizes. As an industry leader, we provide comprehensive and cost-effective IT services that keep your business’s technology running smoothly and efficiently. We find that any problems with a provider can be tackled with a three-tier approach that works for all our clients:

  1. Proactive, onsite support
  2. Likable technicians who are pleasant to work with
  3. Standardized, best-in-class technology solutions

Whether you operate a small business or large enterprise, Onward Technology has the expertise and resources to provide reliable and secure IT services. Our team of certified professionals is here to help with managed services that can help businesses improve performance and productivity, like:

  • Large-Event W-Fi
  • Network Design
  • Security
  • Wi-Fi Analytics
  • 24/7 Support
  • Hardware & Software Support
  • Low-Voltage Ethernet Cabling
Are you ready to get started with our expert-level IT support services? Contact us today and speak with one of our support experts.

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