If your organization has gotten by with an in-house team that handles your information technology, you might think you’re getting the best deal. But contrary to popular belief, investing in outsourced IT support is the best way to guarantee a structured network while cutting costs.
But how do you know when it’s time to take the plunge? Read this guide to understand:
Outsourced IT support describes a technical service administered through a third-party company like a managed service provider (MSP). Typically, these providers employ a team of experts with specialized skills to cover every corner of the client’s network infrastructure. External support teams offer many services, like:
Companies that have decided to outsource their IT services are seeing the immense benefits of having a secure network with the latest technology. Some of the most common perks are:
As we advance in digital technology, more business leaders are looking for ways to minimize operating costs while benefiting from the latest technology. Many are realizing that achieving bottom-line profits and efficiently completing core business operations isn’t as easy without additional resources. And for smaller and mid-sized businesses especially, having the support of a robust IT servicer can make all the difference in keeping the company afloat.
When considering whether to insource or outsource their IT services, business leaders should look at their day-to-day operations and assess their most significant needs to determine the best approach.
Depending on the need, some IT operations are best suited for an internally-hired team over an outsourced vendor. Smaller tasks like installing software, setting up servers, and configuring systems may not be as complicated and could be more affordable than an outsourced task if done sparingly.
Alternatively, network tasks that require more expertise and specialized knowledge need to be outsourced. Ensure your outsourcing work is done by qualified professionals who are well-versed in topics like cybersecurity, help desk support, and compliance oversight. Plus, considering the rise in cybercriminal activity, having an outsourced provider is great for warding off attacks and saving businesses from the fallout of disaster recovery.
A managed IT Service provider should have the following essential qualities:
Onward Technology is a leading provider of managed IT services and consulting to multiple Utah businesses and beyond. We offer comprehensive solutions that cover the following:
Our team of highly trained professionals has the experience and expertise necessary to ensure that your business runs smoothly, no matter the size or complexity of your operation.
When potential clients consider outsourcing their IT services, they hope a credible provider they trust will provide the highest quality customer service. That’s why our core focus is delivering a people-first experience where results matter. Our clients are part of our team, and we want them to feel the same way.
© Onward Technology 2023.