Access our ticket portal to submit a ticket.
If your ticket does not submit successfully, please make sure you’re using your organization's email address (not a personal email). If the ticket still won't submit, please submit your ticket by email. After submitting a ticket via email, an account will automatically be created for you and you will then be able to submit future tickets via the ticket portal.
Submit your ticket by sending an email to support@onwardtechnology.com. The first time you submit a ticket via email, please include your organization name in the subject line and an account will be created for your email address.
The subject line for all later ticket submissions by email can simply refer to your issue (e.g. "Printer Issue")
